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YOUR PURCHASE HELPS RESCUE ANIMALS!

Shipping + Returns

When will your item(s) ship?

Handbags may ship same day. We aim to ship out within 24 hours but can take up to 36 hours. We understand your excitement to get your new item(s) and will do our best to get it out right away. During peak season, times may be extended. 

Once your order is placed you have 15 minutes to cancel. Outside of that you are committed to the item(s) and you the buyer will be responsible for a restocking fee of 20% of your total order if canceled within the 15 minutes. If an exception is made a 20% fee will be deducted from your refund.

What are the charges for shipping?

  • FREE Shipping for orders over $350 (excludes wholesale orders)
  • A signature will be required for all luxury deliveries and will be shipped by our preferred method.

Items are sold AS IS. 

We strive to accurately describe the wear and condition of all items to the best of our ability. It's important to understand that the items we offer for sale are not new; they are preloved and may exhibit very light to moderate signs of wear. As a buyer, you acknowledge that items may have a vintage odor. We do not sell any items with strong perfume or pet odors. We encourage you to carefully read the descriptions of each item and thoroughly examine all provided photos. We present all handbags in their true condition, so please take note of the size. Please be aware that the color of bags may slightly vary due to differences in screen calibration. If you have any doubts or questions about the details of an item you intend to purchase, please reach out to us before making your purchase.

Buyers Remorse

To prevent dissatisfaction, we want to ensure that you're fully informed about your purchase. Please take note of the following:

  • Thorough Descriptions: We make every effort to provide detailed descriptions and images of our products, including any signs of wear or imperfections.

  • Preloved Items: Our items are preloved and may show light to moderate signs of wear. Kindly understand that they are not brand new.

  • Odor Disclosure: While we do not sell items with strong perfume or pet odors, please be aware that preloved items may have a vintage odor. We do not accept returns based on scent preferences.

  • Color Variation: Keep in mind that colors may slightly differ due to screen calibration differences.

  • Size and Details: Pay close attention to item sizes and descriptions. Contact us if you need further clarification before making a purchase.

  • Order Cancellation: Please note that orders can only be canceled within 15 minutes of being placed. After this timeframe, orders cannot be canceled.

By proceeding with your purchase, you acknowledge that you have read and understood the above policies. We appreciate your understanding and cooperation.

What is our Return Policy?

Clothing/Handbags: All sales are final. Returns and exchanges will not be accepted.

Note: Due to the increased amount of scammers. All handbags are recorded during the packaging process.

Damages

The Clawset is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier. Please save all packaging material and damaged goods before filing a claim.