Shipping + Returns

When will my items ship?

After you place your order we aim to ship your item within 3-8 business days (Most often 1-2 days.) We understand your excitement to get your new items and will do our best to get it out right away. 

What are the charges for shipping?

  • FREE Shipping for orders over $200
  • A signature will be required for bag deliveries and will be shipped by our preferred method.

What is our Return Policy?

Clothing: Is final sale

Handbags: All handbags are recorded for the protection of the buyer. If there's a problem with your handbag order, email: info@theclawset.com or call the office at: 210.716.0811 to get a return approval number within 2 days of the carrier delivering your package.  All returns are due back within 5 days of delivery. 

  • To qualify for a refund, all handbags must be in the same condition in which you received them (Security tags still intact), if not, a refund will not be granted.
  • Return shipping is not refunded.
  • Refunds can take up to 7-10 business days and will be refunded back to original payment method.
  • Promotions and discounts will not be reimbursed.
  • Buyer is responsible for cost of returning items.